Wednesday, 8 Jul 2020

Holidays: Hays Travel reveals island destinations are most popular and bookings are strong

Despite the coronavirus lockdown bringing the travel industry to its knees, various destinations around the world are getting ready to kickstart their tourism industries. Tonight, Steph McGovern presented a new Channel 4 documentary called ‘How To Go On Holiday This Summer’. During the program, Steph investigated Britons’ options for future travel this summer, whether that’s hoping to travel abroad or considering a holiday in the UK.


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Steph spoke to industry experts and insiders such as Travel expert and journalist Simon Calder and Sean Tipton from ABTA.

The experts answered some of holidaymakers’ most burning questions which included how to get refunds from package holidays and whether it is safe to go on holiday in the future.

Steph also spoke to the owners of Hays Travel about how their business has been impacted by the coronavirus.

Hays Travel bought Thomas Cook after it went into administration last year.

The husband and wife team were expecting to have a successful year in 2020.

But since the coronavirus pandemic hit, the couple have been hit hard by a severe lack of bookings.

Irene Hays explained: “We acquired Thomas Cook in October of last year and we’d just reported to the Civil Aviation Authority that everything was going really well.

“So January and February which are peak months for travel we’d done so, so well, much better than our expectations.

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“Then the Costa Adeje in Tenerife was the first real tourist spot to be hit, and that happened in the third week in February.

“After that, the business fell off a cliff.”

However, there has been a light at the end of the tunnel now that lockdown has been eased.

She added: “April was particularly strong.

“We have a guy who works in the call centre, who is one of our top sellers, who sold more holidays in April this year than he did in April last year.”

Irene’s husband and co-owner of Hays Travel John, added that people are now booking holidays but not for this year.

John added: “People really want to get away… People are booking, not for this summer at the minute, but we’re doing a lot of business for this winter and 2021.

“But if summer 2020 opens I’m sure people will be anxious to get away.”

The couple explained that some of the more popular destinations that people are booking are islands.

They said that the Balearics and the Channel Islands have been among the most popular.

Watch ‘How To Go On Holiday This Summer’ on catch up on All 4

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