Thursday, 9 Jul 2020

Emirates airline warns passengers over phishing email scam

Email tells passengers that the flight has been cancelled

Emirates has provided correct email addresses that customers can check to ensure that it’s a genuine communication from the airline.

Emirates airline has warned passengers about the latest phishing email scam that is currently in circulation.

The Dubai carrier said the Covid-19-related phishing email scam, which is attempting to gain access to sensitive information, has a subject line of ‘Your flight is cancelled: collect your refund’.

Emirates has provided two correct email addresseses that customers can check to ensure that it’s a genuine communication from the airline.

“We’ve been alerted to recent email phishing attacks that contain the subject “Your flight is cancelled: collect your refund”. These are not emails sent from Emirates,” the statement from the Dubai carrier said.

“Please be careful to protect your personal information and don’t respond or click on links in such emails.

“The easiest way to detect a fake email is to look at the email address it was sent from. All official emails from Emirates are sent from one of these two email addresses: [email protected] or [email protected].”

In December last year, Emirates issued a warning about an email claiming to be from the airline, suggesting the recipient had been selected to take part in an ‘Emirates Rewarding Survey’. 

If a customer suspects their account may have been compromised, visit Emirates security page on its website.

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