Friday, 3 Jul 2020

Dnata's Marhaba launches home check-in and baggage disinfection services

Services to be delivered by sister company DUBZ

A number of health and safety measures have been introduced for Marhaba agents, including wearing masks and gloves and social distancing.

Dnata’s Marhaba hospitality brand has expanded its offering to include home check-in and baggage disinfection services.

The addition will allow passengers to complete the flight check-in process safely in Dubai up to 24 hours before their flight.

Marhaba’s home check-in services are delivered by its sister company, DUBZ. During the process, DUBZ agents check in travellers for their flights, print their boarding passes, weigh and tag their baggage and ensure that they are delivered to the airport and loaded onto the aircraft.

All baggage is treated with disinfectant to remove any germs and provide protection from microbes for up to 72 hours. At the airport, customers are met by marhaba agents who fast-track them through immigration.

Steve Allen, divisional senior vice president, UAE airport operations and travel, dnata said: “Taking advantage of our innovative solutions, customers can enjoy complete peace of mind throughout their journey, from a quick and easy home check-in process to the delivery of their disinfected baggage at their destination airport.”

The outfit already provides airport meet and greet and chauffeur services, which have also had a number of health and safety measures introduced, including agents wearing masks and gloves, social distancing and limiting passenger to two in standard cars or three in SUVs.

Omar Abou Faraj, CEO and co-founder of DUBZ, said: “Travel is crucial to all of us, and that is why we have worked hard to add more value by providing long-lasting baggage disinfection as part of our home check-in service. Ultimately, we hope to give people peace of mind to enjoy worry-free holidays once again.”

Marhaba’s innovative home check-in, baggage disinfection, chauffeur and meet & greet services can be booked on www.marhabaservices.com from only AED 237.

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